Nature-inspired care for your everyday rituals.
Nature-inspired care for your everyday rituals.
We want your Resi’s Naturals order to reach you safely and conveniently. Here’s what to know about order processing, delivery arrangements and receiving your order.
Every order matters to us. We aim to make receiving your natural self-care products as straightforward as possible, from the moment you place your order to the moment it arrives.
Once your order is placed, we will review the details and prepare it for dispatch. Processing times and any delays will be communicated to you where applicable.
Delivery availability depends on your location. Please provide an accurate delivery address and contact number when placing your order so we can coordinate delivery with you.
Delivery times may vary depending on your location, order preparation and courier availability. We will communicate the expected delivery timeframe when your order is being arranged.
Any delivery estimate provided is a guide and may change because of circumstances outside our control.
Applicable delivery charges will be communicated before your order is confirmed. The amount may depend on your delivery location and the available delivery method.
Please ensure that your delivery details are correct and that someone is available to receive the order at the agreed location.
If your contact details or delivery address change after placing an order, please contact us as soon as possible.
Occasionally, deliveries may be delayed by courier availability, weather, traffic or other unexpected circumstances. If you have concerns about your order, please contact us for assistance.
We’re happy to help with delivery enquiries or updates about an existing order.
Email: info@resisnaturals.com
Phone: +254 768 442 411
Working hours: Monday–Sunday, 8am–4pm.
